Returns & Exchanges

At True Botanicals, we want you to love your skin and your results. If you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to begin the process.

• 2.
  Print Your Label

  Select the items you wish to return or exchange and print the prepaid shipping label provided via email.

• 3.
  Pack Your Products

  Securely place the items in their original packaging or a sturdy box and attach the prepaid label to the outside.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking number until your refund is processed.